On-site and on-hold messaging informs, educates, entertains, and can even increase bottom line sales. DMX provides hands-free messaging services to businesses around the globe and engages customers at key buying and decision making moments.

• 80% of customers say on-site messaging influences their buying decision¹
• Messaging on-hold reduces caller hang-ups by 50%²
• 84% of callers prefer on-hold messaging to other options³
• 16.2% of callers make a purchase as a result of something they heard on hold⁴

On-Site

On-Site messaging can be engineered to reinforce a brand, highlight product specials or services, and increase customers’ understanding of the value of certain products. On-Hold Messaging

On-Hold Messaging

On-Hold is a powerful marketing tool that allows businesses to hand-craft the messages customers hear. On-Hold messaging minimizes perceived wait time and maximizes customer “capture time”.

From scriptwriting to professional voice talent to production, DMX creates messaging programs to support any on-going marketing strategy.

¹ Point-of-Purchase Advertising Institute
² Telemarketing Magazine
³ North American Telecommunications Association
⁴ Maximarketing, an independent research firm